It's About the Dress - Black

Return Policy

We want you to love every purchase from us! If for any reason you’re not completely satisfied, we gladly accept returns of new, unworn, and undamaged items with original tags attached within 14 days of delivery (including weekends and holidays). Returns are eligible for store credit or exchange only—refunds are not offered.

Please note: all swimsuits, hats, jewelry, hair accessories, gift certificates, and sale items are final sale and cannot be returned or exchanged.

Returns may be made either in-store or by mail. Original shipping fees are non-refundable, and customers are responsible for any shipping costs associated with exchanges.

Return Eligibility

• Items must be new, unworn, undamaged, and have all original tags
• Return must be initiated within 14 days of the shipping date
• Final sale items cannot be returned (see below)

Final Sale Items
Non-returnable items include:

• Swimsuits
• Hats
• Jewelry
• Hair accessories
• Gift certificates
• Sale items

How to Start a Return
Email Andersonaveboutique@gmail.com or use the “Contact Us” page with:

• Your name
• Order number
• Item(s) to return
• Reason for return
  We’ll reply with instructions within 48 hours.

Return Shipping

• Returns must be mailed—we don’t accept in-person returns
• Customer is responsible for return/exchange shipping costs
• Original shipping fees are non-refundable
• Use a trackable service; we’re not liable for lost return packages

Damaged Items
Report any damage within 24 hours of delivery with:

• Clear photos
• Description of the issue
• Order details
  We’ll do our best to resolve it quickly.

Processing Time
Once received, allow 5–7 business days for processing. You’ll receive store credit by email or your exchange will be shipped.

Have questions? Reach out—we’re happy to help!